What do we do with the data we receive from you?

If you purchase a product sold by us through our website, as part of the purchase process we will ask you for information such as your name, address, telephone number, email address and, in the case of a VAT refundable company or sole trader, your tax number. When you browse our site, our website automatically receives your computer's IP address (internet protocol) for the purpose of providing our system with feedback on the functioning of your browser and operating system.

Consent/Approval

When you send us personal information to complete a transaction, such as ordering one of our products, validating your credit card details, requesting a delivery or returning a product to us, you consent to us using your information for that purpose, and for that purpose only.

Disclosure of data

We may disclose your data to the extent permitted by law in cases where you breach the terms of these Terms and Conditions.

Payment

All direct payment methods available on our website comply with the standards set by the PCI-DSS as approved by the PCI Security Standards Council, a joint cooperation body of Visa, Mastercard, American Express.

The PCI-DSS set of requirements helps us to ensure that our service provider can handle credit card information securely.

Third party services

Generally, third party service providers collect, use and make your information available to us solely for the purpose of providing the service to us. In addition, certain third party service providers, such as payment gateways and other payment method operators, have their own data processing policies that apply to information that they receive from us and that is related to the transaction.

If you would like to understand the data processing practices of these providers in more detail, they will provide you with the opportunity to do so. If this is important to you, you can find out more about this.

This may be particularly relevant in cases where the headquarters of the service provider is located in a jurisdiction other than yours or ours, so that the information you provide is subject to the legal conditions applicable to that service provider.

By way of example, if you purchase from us in the UK but the transaction is processed through a Hungarian bank payment gateway, the processing of your personal data used for the transaction will be subject to the constraints of Hungarian law.

Thus, if you leave our website or are redirected by our site to a third party site, our website's Privacy Notice or Terms and Conditions will no longer apply.

Links

If you click on a link on our website, you may be redirected to another website. In such cases, we cannot be held responsible for the privacy practices of those websites, so please always check with them.

Security

In order to protect your personal information, we have tried to take reasonable steps to ensure that it is not misused, disclosed or harmed. When you share your credit card details with us, we encrypt them using secure socket layer (SSL) technology and store them using AES-256 encryption. And while the security of any online or other electronic transaction cannot be guaranteed 100%, we always follow PCI-DSS requirements and all other relevant generally accepted standards.

Cookies

Our website uses cookies to enhance your browsing experience.

Age of majority statement

By using our site, all our customers declare that they are the legal age of majority in their country of residence or that their minor relatives use our site only with their permission.

We reserve the right to make changes

We reserve the right to change our privacy practices below, so please check back from time to time. Any changes or clarifications will take effect as soon as they are posted on our website. If we change our privacy practices, we will notify you through this interface so that you are aware of what information we collect from you, how we use it, and under what conditions, if any, we make it public. In the event that our webshop becomes under the control of, or merges with, another company, the information disclosed here will be transferred to the new owners.

Contact us

If you have any comments you would like to share with us about what you think we should change or correct, or if you would like us to delete your personal data completely from our website, or if you would like to make a complaint or simply want more information, please contact our customer service team at info@agrohof.com.